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NET TROOPS

Veteran & Woman Owned

Consulting

Starting and Pricing a Solo Consulting Practice (101)

Overview

This session covers the practical realities of starting a solo consulting or advisory business. It focuses heavily on the mechanics of pricing services (hourly vs. value billing), calculating true overhead costs when hiring employees, and navigating the persistent "Consultant's Paradox" where working prevents selling and vice versa.

Core concepts

  • The Realities of Solo Consulting
  • A standard work year is 2,000 hours, but a solo consultant will realistically only bill a maximum of 1,400 hours due to necessary administrative, marketing, and sales tasks.
  • The Consultant's Paradox: The cyclical trap where being busy with client work causes you to stop selling, leading to an empty pipeline and zero income when the current project ends. Marketing must be a full-time, ongoing activity.
  • Always disclose any financial interest you may have in a solution you recommend to maintain ethical independence and client trust.
  • Pricing Your Services
  • Hourly Billing: Limits your income to the number of hours you can physically work.
  • Value Billing: Charging based on the financial impact or value the solution provides to the client (e.g., 10-15% of the total project savings). This can effectively double or triple your hourly rate.
  • De-Risking the Sale: Offer a strong guarantee. The speaker used a strategy of billing every two weeks and allowing the client to adjust the invoice downward if they felt they didn't receive that amount of value.
  • Hiring: Subs vs. Employees
  • Subcontractors (1099): Great for cash flow and flexibility, as you only pay them when you have billable work. However, they lack loyalty and may leave for a better offer.
  • Employees (W-2): Build brand culture and loyalty, but require you to pay their salary and benefits even when they have no billable client work (sitting "on the bench").
  • The True Cost of an Employee: If you pay an employee $50/hour, billing them out at $60/hour will cause you to lose money. The billing rate must cover their salary, benefits (30-50%), corporate overhead, administrative costs, and a profit margin. (e.g., A $50/hr employee likely needs to be billed at $135/hr).
  • The Management Shift (The VLMD Framework)
  • Understand the four roles: Visionary (sees the future), Leader (creates strategy), Manager (creates tactics and builds teams), and Doer (executes the work).
  • The biggest mistake founders make as they grow is assuming they are good Managers when they are naturally Visionaries or Doers.
  • To scale, a founder must set aside their ego and hire a dedicated Manager to handle daily operations and staff, freeing the founder to focus on vision and sales.

Action steps

  • Write a 10-word "tagline" that clearly explains what you do and sets you apart from the noise (e.g., "I make technology understandable for mere mortals").
  • Calculate your true billing rate requirements by factoring in non-billable time (sales, admin) and all overhead expenses, not just your desired hourly wage.
  • In client meetings, actively listen for sentences starting with "I wish," "We hate," or "I need," as these reveal the exact problems they will pay you to solve.
  • Establish a strict timesheet policy (e.g., "No timesheet, no paycheck") to ensure you can bill clients promptly and manage cash flow.
  • Hire a part-time bookkeeper/accountant as your first outsourced role to remove the administrative burden.

Key terms

  • Consultant's Paradox: The trap of stopping marketing efforts when busy with client work, leading to a dry sales pipeline later.
  • Value Billing: Pricing a project based on the financial impact it delivers to the client, rather than the raw hours it takes to complete.
  • Bench Time: The time an employee is on the payroll but not actively working on a billable client project.
  • Phantom Stock: A contract that gives an employee a financial bonus tied to company profitability, mimicking equity ownership without granting actual voting stock.

Examples

  • The S-Corp Tax Savings: An S-Corp allows you to pay yourself a "reasonable wage" subject to self-employment taxes, but any remaining profit passes through free of that 15.3% tax, saving thousands.
  • The Boeing Interview: When interviewing for a high-level consulting role at Boeing, the speaker asked only one question: "What would I have to accomplish to help you get your next promotion?" He won the job by focusing entirely on the client's desired outcome.
  • The "I/We" Rule: The speaker emphasized that whatever a client says immediately after the word "I" or "We" is pure gold for a sales pitch.

Cautions & verification

  • Subcontractor Classification: The speaker warned about the IRS "20 Safe Harbor Tests" regarding independent contractors. Misclassifying an employee as a 1099 contractor carries severe back-tax penalties.
  • Equity Distribution: The speaker strongly advised against giving away company equity just to hire a manager. Equity should only be bought or earned based on hitting massive revenue targets. Use Phantom Stock instead.

Further considerations

Lead Generation Mechanics: The transcript emphasizes that marketing is a full-time job but doesn't detail how to generate modern consulting leads beyond writing articles. Recommendation: Leverage LinkedIn thought leadership and targeted B2B cold email outreach to establish industry authority and fill your pipeline.

Review questions

  • What is the "Consultant's Paradox"? When you are selling, you aren't working; when you are working, you aren't selling.
  • If you pay a consulting employee $50/hour, why shouldn't you bill them to the client at $60/hour? Because that rate will not cover their benefits, corporate overhead, administrative costs, and leave room for your profit.
  • What is the difference between "Hourly Billing" and "Value Billing"? Hourly billing charges for time spent; value billing charges based on the financial impact or ROI the solution provides to the client.
  • According to the VLMD framework, what is the most common mistake founders make as they try to scale past a few employees? They believe they are good Managers, when they are actually Visionaries or Doers, and they fail to hire a dedicated Manager.
  • What are the two most important words to listen for during a client discovery meeting? "I" and "We."

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